Subscriber Retention Management™

Intelligence powered growth - advanced APIs and predictive analytics designed to stop subscriber churn

Retain your subscribers

See all of your subscriber analytics in one place. Predict and prevent churn. And build retention strategies with ML models trained on billions of historical data points.

Enhance your platform

Only integrate the solutions you need. End-to-end subscriber management. Specialised customer support. Tax and billing management. Or simply harness the ChurnIQ analytics engine.

Grow with smart APIs

Build your ideal platform with an open API infastructure engineered for scale. Seamlessly integrate indentity, entitlement, billing, and analytics functionality.

Create lifelong subscriber relationships with Cleeng’s open API platform

Cleeng Core

Extensive subscriber management with flexible components

Cleeng Core provides every tool you need to build a world class subscriber platform. Using flexible and robust APIs, you can also fine-tune your service without micro-managing.

At every step of the journey, Cleeng Core is engineered to maximize subscriber conversion and retention. And using the built-in ChurnIQ analytics engine, you can always find your next opportunity for growth.

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Churn IQ

Predict and prevent subscriber churn with 360° analytics

ChurnIQ’s unified subscriber analytics allow you to spot and act on churn risk - at every touchpoint in the customer journey. Regardless of what is causing your subscribers to leave, ChurnIQ will help you find and fix the root-cause.

ChurnIQ’s machine learning model adapts to the unique trends within your subscriber base. Providing you with pre-built segments that reflect the real churn risk in different customer groups.

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Strengthen your core service with specialized add-on modules

merchant

Payment and Checkout Optimisation

You get the money. We take care of the rest. Cleeng Merchant is a specialised payment module for subscriber billing and tax management. Minimize your cost of ownership, and get automatic tax compliance out of the box.

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HI5

Professional Customer Care Staffing

Expert user care that scales with your business. Hi5 provides you with specialized support agents for subscription services. Retain your subscribers for longer with a fast and personal service you can deploy with ease.

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Trusted by Leading Brands in the Industry

Our flexible, robust APIs and platform have delivered the modular solutions needed by leading broadcasters such as SBG, GSN, Discovery Channel, Foxtel, and Sky Germany.

We needed an intuitive turnkey payment and subscriber management system that could service our subscribers on a global scale. Cleeng's solution was uniquely positioned to accomplish this.

Dean Cates

Director of Digital and Marketing Strategy at The Africa Channel.