Benedicte Guichard| Wed Jan 03 2018 CET| News
First of all, Happy New Year to all our clients, partners, blog readers and stakeholders! Wishing you lots of health, success and love in 2018.
The festive period came to an end, and we are all summing up the past year and setting our resolutions for the upcoming one.
A short recap. Without any doubt, Cleeng recorded its most successful year in all areas. I’ll throw some interesting numbers that illustrate what has been achieved. In 2017, our platform handled demand at large volumes, all over the globe:
Product-wise, we released our amazing new dashboard, which provides un-parallel video business analytics to optimise your conversion rates and reduce your churn. We have redesigned our website, went through SAE16 SOC1 certification, and improved immensely our platform’s scalability and usability.
We exist to make our clients and end-users happy.
One major step towards this was the successful transitioning of our customer care unit in Manila, Philippines. Numbers show we consistently enjoy strong Viewer satisfaction CSAT) and Broadcaster/publisher satisfaction (PSAT) rates.
This year, as the OTT space enters a new maturity stage, our focus will be on these 4 areas:
We raised our game and worked with numerous tier 1 broadcasters that are determined to succeed in the OTT space. Learn more about our recent implementations, clients and how we envision 2018 in this short video.
2018, we are ready for the ride!