US

Enterprise Client Project Manager

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Job summary

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Founded in 2011, Cleeng is the Subscriber Retention Management® Company. Focusing on the Media & Entertainment industry, we help our clients create a long-lasting relationship with their subscribers by providing the best D2C operational tools as well as predictive analytics. Our solutions are used by many leading broadcasters worldwide including NFL, CBC, NHL, CHL, Big10Network, MXGP, Nordisk Film, Optus Sport & Sinclair Broadcasting. Cleeng’s fully SaaS solution is built for scalability, flexibility, robustness and innovation.

Working at Cleeng is rewarding, fun and challenging. We thrive on innovation, are fast growing & generate a profitable business. Come join our team, make a real contribution, and help shape the future of video consumption.

Your Mission

Help grow the business of one of our top US enterprise clients by applying best-practice Project Management skills and successfully deploy and implement Cleeng software. Accountable for the end-to-end delivery of client projects, enhancements and fixes to meet clients needs.

Position Overview

In order to support our cooperation with one the biggest sport industry brands in the world we are looking for an experienced candidate to join our small but dedicated team to help streamline projects execution. Your role will be a close cooperation with the client on functions and features planning, scoping, development supervision and delivery. Also a big chunk of your work will occupy effective communication with the client as well as internal stakeholders. 

Job summary

Key Responsibilities

  • Managing projects working directly with the client and partners, setting deadlines, defining deliverables, assigning responsibilities, monitoring progress and keeping stakeholders well informed.
  • Delivering customer satisfaction and overall excellence by being accountable, communicating professionally, as well as assisting with speedy issues resolution
  • Translating client requirements into clear functional scopes, tasks and briefs (internal & external), with expected deliverables
  • Creating and maintaining end-to-end project plans ensuring complete tasks coverage with agreed internally and externally delivery times
  • Coordinating required resources. Ensuring that the right type and number of resources are available on projects, enhancements and fixes.
  • Being ready for supporting the client during high scale events that may take place out of regular working hours or during the weekends , and travel regularly to their offices on the West Coast.

Required Skills and Experience

  • At least 5 years of experience in digital project management for external clients, preferably in the media industry
  • Familiar with OTT, online video technologies, app development, subscriber management and preferably with Direct 2 Consumer strategies and international ecommerce
  • Demonstrated project leadership skills, with proof-points to deliver high-quality results on schedule and within budget
  • Experience dealing with complex projects, dealing with many stakeholders and departments, both at the enterprise client as well as with internal teams
  • Outstanding and effective interpersonal skills; along with strong communication skills both verbal and written. 
  • Ability to weigh business and technical requirements to produce project scopes, plans and estimates. Fair amount of technical expertise required, ability to produce technical diagrams.
  • Ability to lead both small and enterprise-wide engagements, facilitate meetings, manage stakeholders and effectively manage client escalations. 
  • Ability to work effectively in a fast-paced, high-energy, team-oriented environment. 
  • Preferably a Masters degree

What do we offer?

  • Health insurance: Medical, dental
  • Life insurance
  • Paid vacation and sick days
  • Fun, active company outings around major sports events
  • With our strong coaching & international culture, we aim to develop world-class leaders. This is a great opportunity to develop your international experience in an organization that is enabling the transformation of the Media and Entertainment industry,
  • Working with a truly international team of well – rounded experts in Amsterdam (HQ), NYC, Poznan, Manila. 16 nationalities and counting!
  • Flexible working hours,
  • Possibility to work 100% remotely
  • With the startup mindset, we work hard, play hard. For sure, not a boring place and we want to keep it that way.

They trust our expertise in the industry

We help leading subscription businesses build longer lasting relationships with their customers. So they grow faster, and we do too.

There are lots of reasons to work here

Multicultural Experience

Immerse yourself in a culture full of diversity. Travel the world to work face-to-face with your colleagues and enjoy the ride!

Best Equipment

Within the possible limits you have a possibility to choose type of pc/laptop you want to work on.

Annual Retreats

Every year employees gather together to integrate and celebrate another amazing year at Cleeng.

Play the video and get to know us

Join a community of professionals who push each other to strive for success, while enjoying what they do.

80+

Employees

10+

Years on the market

13+

Nationalities

For the Job that becomes Career

Are you interested?

Contact us