US

SALES SOLUTION ENGINEER US

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Job summary

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Cleeng is the Subscriber Retention Management Company™. We help our clients create along-life relationship with their subscribers by providing the best operational tools as well as predictive analytics. Our solutions are used by market-leading brands like Sinclair Broadcast Group, CBC, Broadway HD, BigTenNetwork, CHL, Nordisk Film, Ringier, and many others. Cleeng’s a fully SaaS solution is built for scalability, flexibility, robustness and innovation. Working at Cleeng is rewarding, fun, and challenging. We thrive on innovation. If you want to join a fast growing business and make a real contribution, come join our team and help shape the future of video consumption.

Win the hearts and minds of prospects, clients and partners by providing technical leadership and expertise about how to best integrate Cleeng within their OTT service.

Your Mission

As the (Sales) Solution Engineer US you work closely with the Cleeng sales team in North America and help to convert new clients, and scope the integration so they get onboarded effectively. You leverage your technical and OTT/Platform expertise to make an impact with your technical counterparts client-side, so to  accelerate opportunity conversion. Once signed you guide the delivery team throughout the project execution. You will also support existing clients handling new requirements that might ultimately end up in the roadmap of Cleeng, as well as support clients and partners with adoption to new features.

Job summary

Key Responsibilities

  • Gather technical and product requirements of prospects, performing deep dives into their architecture to uncover pain points, challenges, and objectives
  • Act as technical platform expert to provide consultative guidance to prospects & partners of sales opportunities
  • Build technical architecture diagrams to provide a functional (realistic) solution, and differentiate against the competition
  • Estimate workloads required for custom work, and align with vendors/partners on respective responsibilities (if involved)
  • In some cases, impress the prospect with smart and impactful PoC that instantly take away their concerns
  • Take ownership of providing complete and inspiring answers, solutions and presentations on the technical aspects of an RFP/deal (e.g. performance, security, PII, compliance, etc)
  • Offer technical guidance to the sales team through the pre-sales process
  • Articulate technical proposals with a strong commercial perspective. Work – closely with the sales leadership team to achieve high conversion of opportunities into new business.
  • Ensure a smooth transition to post-sales with the project/delivery team

Required Skills and Experience

  • 5+ years of experience in a similar role with a solid technical background, preferably within the digital or media industries and working closely with clients or partners during the implementation or integration processes
  • Familiar with subscription services, ideally in the OTT /online video technologies, app development
  • Ability to present compelling technical solutions in simple terms (diagrams, wireframes), thanks to clear articulation of clients needs, technical options, and target architecture
  • Broad technical expertise, so to be able to understand client-side tools and technologies (HTML, CSS, JavaScript, in-browser debugging, etc), as well as server configurations, and at least one server side language (PHP, Python, Java Etc)
  • Creative thinking, finding innovative solutions that bring simplicity in execution and high performance
  • Excellent written, oral and interpersonal skills
  • Willing to travel when needed, to meet clients/prospects
  • Bachelor/Masters in Computer Science or a related field is a plus

What do we offer?

  • With our strong coaching & international culture, we aim to develop world-class leaders. This is a great opportunity to develop your international experience in an organization that is enabling the transformation of the Media and Entertainment industry,
  • Joining us, you get a clear progression plan which suits your needs and long-term vision about your career path
  • Working with a truly international team of well – rounded experts in Amsterdam (HQ), Poznan, Manila, NYC. 16 nationalities and counting!
  • Flexible working hours,
  • Possibility to work remotely/hybrid mode,
  • Modern equipment and additional accessories for your computer to make your work more efficient and comfortable,
  • Co-financed training and conferences,
  • Team integration events,
  • With the startup mindset, we work hard, play hard. For sure, not a boring place and we want to keep it that way.

They trust our expertise in the industry

We help leading subscription businesses build longer lasting relationships with their customers. So they grow faster, and we do too.

There are lots of reasons to work here

Multicultural Experience

Immerse yourself in a culture full of diversity. Travel the world to work face-to-face with your colleagues and enjoy the ride!

Best Equipment

Within the possible limits you have a possibility to choose type of pc/laptop you want to work on.

Annual Retreats

Every year employees gather together to integrate and celebrate another amazing year at Cleeng.

Play the video and get to know us

Join a community of professionals who push each other to strive for success, while enjoying what they do.

80+

Employees

10+

Years on the market

13+

Nationalities

For the Job that becomes Career

Are you interested?

Contact us