Subscriber retention is an important issue for OTT broadcasters. Of all OTT verticals, sports content is one of the most popular. But, despite the urge of dedicated sports fans to tune in online to watch their favorite teams and events, the seasonal nature of such spectacles does present challenges for service providers. The k...
The rise of over-the-top (OTT) video has been driven in part by low-cost entry and the elimination of long-term contracts. Yet those same factors mean that the churn rate (the percentage of subscribers who cancel the service during a given time period) is also increasing. Overcoming high churn and incentivising retention are n...
With direct-to-consumer (D2C) streaming services, broadcasters have to closely track and improve all stages of the viewer journey. One of the most underappreciated yet most important links in this chain is customer care since this directly affects viewer satisfaction. Keeping subscribers happy is key to the long-term success o...
Pay-per-view events can help you harness the power of global online audiences across every possible device. Pay-per-view isn’t just about setup and tech; it’s also about sales. But, how can you be sure your event will sell like hot cakes? Our practical guide to publishing success via our platform will help you come closer to y...
Over-the-top (OTT) broadcasting has come on leaps and bounds in recent years, especially in the world of sports. In this eBook find the answers to the most-relevant questions for each OTT broadcaster: Are viewers are ready to pay for OTT content? Is sports OTT catching up with traditional TV? Why does the direct-to-consumer m...
While OTT revenues continue to surge worldwide it is equally clear that growth is being driven by faster-than-anticipated subscription video on demand services. In this eBook, you will find answers to the following questions: Is OTT driven by SVOD? What’s essential for building a loyal subscribers base? What revenue models do...
When you design your video service and choose the preferred revenue model (pay-per-view, subscriptions, advertising), you think of great user experience and secure, reliable technology supporting it. In this paper find out: What phases you pass through as a video publisher; When do you know when your video service is outgrowi...
Premium online video activity is ramping up across the APAC region, as the industry looks to capture share in a fast-growing increasingly crowded market. OTT’s surge is disruptive to the ecosystem, putting power into the hands of players who can tap the mobile first TV everywhere generation with tailored content, quality of se...
Piracy is a perennial problem for the media and entertainment industry but there has been a recent surge in demand which threatens to wreck the global market. The problem is amplified because the proliferation of networks and devices makes content distributors vulnerable to myriad threats. The eBook will: Outline the piracy t...
Subscriber Retention Management
Cleeng Tattoo product guidance with Senior Product Director Luc Bleylevens
ChurnIQ product guidance with Product Director Jason Wong
Meet Cleeng CRO – David Gordillo
Learn how we provided the turnkey Live PPV and secured the content of Golden Boy Promotions – the leading promotor around the world for boxing.
Cleeng’s platform provides the right amount of flexibility and modularity for McFit’s growing business.
Learn about Cleeng’s role in working with Tennis Channel launched by Sinclair
Cleeng NAB 2019 Recap
How do we measure subscriber engagement to provide you with the best insights and retain your subscribers?
Our CEO Gilles Domartini rounded up the past year and shared his view on the upcoming one. 2019 will be all about the OTT subscriber!
Learn more about our partnership with IBM Watson Media
Learn more about our partnership with 24i
Learn more about our partnership with Brightcove
Reduce churn with ChurnIQ!
Discover our key learnings from Sportel Monaco 2018
Learn more about our partnership with Accedo.
Learn from Jason Wong, Ari Brock and Brian Johnson why ChurnIQ is necessary for the broadcasters to fight churn.
Sharing the industry key trends and learnings from IBC 2018 in Amsterdam!
Learn more about our partnership with Maestro
Watch our recent webinar with IBM Watson Media on video monetization and churn intelligence
Success doesn’t come without passion! #WorkWithExperts
Learn more about our partnership with Applicaster
Watch a recap of the “Telco TV: the convergence of broadcast and telecoms” panel at IBC 2018.
TiVo’s Colin Morisson interview on what sparked his interest in joining our Supervisory Board
Sharing our impressions from NAB 2018 and introducing the brand new Cleeng Churn IQ, the high-end, churn intelligence platform.
Create your online live event in four easy steps and start selling streaming video today.
Build your Subscription VOD Channel in no time with Cleeng.
Analyze and manage your viewer base easily with Cleeng Dashboard
Learn how to launch your SVOD channel and watch a demo that we set up for you
Learn from experts how you can build a winning SVOD service and use it to sell premium video internationally.
OTT is where growth is. The sports industry is investing heavily in online streaming services and brands with the right setup, flexibility, and scalability are picking the fruits. SportsMax, the leading sports broadcaster in the Caribbean had the challenge to set up a dedicated World Cup pass as an offer and create a live stre...
Developing an effective and nimble monetization strategy is critical to ensuring long term profitability and success in today’s competitive OTT market. This paper provides a deep dive on the two primary OTT revenue models: ads (AVOD) and subscriptions (SVOD). We uncover: the latest challenges associated with each model;...