Subscriber infrastructure built for the demands of streaming and OTT
Manage the entire OTT subscriber lifecycle — billing, entitlements, retention, and analytics — in one platform built for streaming scale.
Trusted by leading streaming platforms
What streaming businesses get that generic billing platforms can't deliver
Most billing tools see credit cards. Cleeng sees viewers — and delivers the subscriber management infrastructure to retain them.
Reliable infrastructure at streaming scale
Handle peak traffic, instant entitlements, and multi-device access without a custom engineering team. 12.3B API calls per year at 99.998% – trusted by the world's leading broadcasters.
Every OTT monetization model, one backend
SVOD, TVOD, PPV, free trials, season passes, gifting — configure any combination without a sprint cycle. Launch a new pricing tier or promotional offer in under 2 minutes, no engineers involved.
Subscriber retention built in, not bolted on
The SRM® layer runs on the same subscriber data powering your operations. Churn prediction, payment recovery, and automated campaigns – no extra integrations. Reduce churn by up to 60% in 90 days.
Subscriber entitlement management in real time
The moment a subscriber converts on any device, access is instant and universal across web, mobile, and CTV. No re-authentication, no broken sessions — access just works.
Pre-built connectors for every major platform
Apple, Google, Roku, Amazon, and Samsung — all pre-integrated. Launch your D2C streaming platform on a new device or app store in days, not months. Receipts validated automatically.
Security and compliance, already in place
SOC 2, PCI regulated, GDPR, and CCPA compliant. The security and compliance certifications your procurement team requires — fully in place before your first subscriber signs up.
The subscriber infrastructure your engineers and operators trust
"Cleeng is completely invisible to the consumer 95% of the time, which is exactly what we wanted."
Brett Jubinville
COO at Skyship Entertainment
Generic tools can't fix the unique challenges of streaming
While generic billing tools see credit cards, we see viewers. Cleeng is the media-first platform designed to turn viewers into loyal, long-term subscribers. From handling live-event traffic spikes to predicting churn using video analytics, get the specialized stack trusted by the world's leading broadcasters.
Consistent access across every screen – the foundation of subscriber retention
- Instant, universal subscriber entitlement managementReal-time sync across web, mobile, and CTV. Subscribe on any device — access everywhere, immediately.
- Flexible offer management that drives subscriber retentionLaunch trials, coupons, seasonal passes, and win-backs without engineering. Move fast when viewer behavior shifts. Every pricing lever is a retention layer.
- Native app store connectors, unified subscriber viewPre-built connectors for Apple, Google, Roku, and more. Subscriber lifecycles automatically synced in the background.
Mix models that standard e-commerce tools can't support — all from one backend, without dev tickets
- Hybrid models in a single cartSeamlessly mix SVOD, day passes, and gifting. Test pricing and bundles with 60+ coupon configurations and geo-targeting – no dev tickets required.
- App store independence — own your subscriber dataLink iOS, Android, and Roku subscribers to direct-to-consumer web checkout on your D2C streaming platform. Bypass platform fees, own your customer data.
- Built to handle your biggest moments99.998% uptime across 14+ years of infrastructure evolution — peak concurrent load included. When hundreds of thousands of subscribers hit checkout at the same time, the infrastructure holds.
One partner replaces your entire payments, tax, and compliance stack
- Automated tax everywhereVAT, GST, and sales tax calculated, collected, and remitted automatically across every jurisdiction. One less $200k fine waiting to happen.
- Local currencies, local payment methodsDynamic pricing in 37+ currencies, checkout in local languages, optimized for regional payment preferences. 200+ payment methods – so subscribers pay the way they're used to.
- We absorb the liability — you retain the subscribersFraud detection, chargebacks, and financial compliance handled by Cleeng — so your team focuses on content, not banking regulations.
Turn support into a subscriber retention engine
- Media-ready help centerPre-built FAQ templates covering common OTT and streaming pain points – access issues, billing questions, account management. Reduce ticket volume from day one.
- Instant resolution or handoff to human agentsHigh-volume queries (password resets, access issues, billing questions) handled in real time, 24/7 – human handoff only for more complex inquiries.
- Every chat interaction is a save opportunityWhen a subscriber says "cancel", the chat offers pause options and downgrades — not just a confirmation button.
Proven at scale, from creators to major broadcasters
Achieved 98% payment success and a 0.2% chargeback rate using Cleeng's Merchant solution.
Boosted monthly recurring revenue by 504% in one year on Cleeng infrastructure.
FAQs
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See it running in under 60 minutes
Book a live demo and watch Cleeng handle your exact use case — billing, entitlements, retention, and analytics — in a single session.
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