Cookie Policy

What is a cookie?

A cookie is a small piece of text sent to your browser by a website you visit. It helps the website to remember information about your visit like your preferred language and other settings.

In order to provide a better service to you and  improve our website service, we use cookies. For example, we may use cookies to help direct you to the appropriate part of our website, by indicating that you are a repeat visitor.

We may also use this information to present you with the services that are matched to your preferences (like prefered currency, language or watched content) and track the effectiveness of our marketing efforts.

To summarise, cookies play an important role. Without them, using the web would be a much more frustrating experience and our services wouldn’t be able to operate properly.

Please note that your consents applies to all of the following domains:

  • cleeng.com
  • publisher.support.cleeng.com
  • developers.cleeng.com
  • support.cleeng.com
  • [any-subdomain].cleeng.com

Listed below are the cookies that are used on our website to enable a better user experience.

Essential Cookies

Essential cookies help us to make sure that our website is more user friendly by enabling basic functions like page navigation, user language preferences, user recognition and access to the secure areas of our website. The website cannot function properly without these cookies.

Provider

Cookie Name

Description

Type

Expiry

Cleeng

fingerPrint

Fingerprinting also allows tracking of a user across multiple browsers on the same device.Required for protecting the videos against credential sharing.

HTTP

Session

Cleeng

Locale

Stores viewer locale, autodetected from the browser.

HTTP

29 Days

Cleeng

PHPSESSID

Session ID cookie. Preserves user session state across page requests

HTTP

Session

Cleeng

Test_cookie

Used to check if the user's browser supports cookies

HTTP

Session

Cleeng

Timezone

Stores viewer timezone, autodetected from the browser. Required to display dates in correct format.

HTTP

Session

Cloudflare

cfduid

Used by the content network, Cloudflare, to identify trusted web traffic.

HTTP

1 Year

New Relic

JSESSIONID

Preserves users states across page requests

HTTP

Session

Zendesk

_zendesk_shared_session

Preserves users states across page requests.

HTTP

Session

Statistic Cookies

Statistic cookies help us  to understand how  visitors interact with our websites by collecting and reporting information anonymously.

Provider

Cookie Name

Description

Type

Expiry

Google Analytics

_ga

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

HTTP

2 Year

New relic

drtn#

Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded.

HTTP

179 Days

Marketing Cookies

Marketing cookies are used to track visitors across websites. In other words, it’s called as targeting cookies. We use these cookies to help us understand your interests as you browse the internet, so we can tailor and deliver to you a more personalised service in the future.

Provider

Cookie Name

Description

Type

Expiry

Criteo

Uid

Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded,

HTTP

1 Year

Demdex

Demdex

Via a unique ID that is used for semantic content analysis, the user's navigation on the website is registered and linked to offline data from surveys and similar registration.

HTTP

179 Days

Disqus

jid

Used to add comments to the website and remember the  user's Disqus login credentials across websites that use said service

HTTP

Session

Facebook

impression.php/#

Used by Facebook to register impressions on pages with the Facebook login button.

Pixel

Session

Google

NID

Registers a unique ID that identifies a returning user's device.

HTTP

6 Months

Google Analytics

ads/ga-audiences

Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites

Pixel

Session

Google Analytics

Collect

Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels

Pixel

Session

Google Tag Manager

_hjIncludedIn Sample

Determines if the user's navigation should be registered in a certain statistical placeholder

HTTP

Session

LinkedIn

Lang

Remembers the user's selected language version of a website

HTTP

Session

Linkedin

bscookie

Used by the social networking service, LinkedIn, for tracking the use of embedded services.

HTTP

2 Year

Linkedin

bcookie

Used by the social networking service, LinkedIn ,for tracking the use of embedded services.

HTTP

2 Year

Wistia

_distillery

Collects statistics on what videos the user has seen

HTTP

1 Year

Wistia

muxData

Used to track user behaviour in videos

HTTP

20 Years

Youtube

GPS

Registers a unique ID on mobile devices to enable tracking based on geographical GPS location

HTTP

Session

Youtube

YSC

Registers a unique ID to keep statistics of what videos from YouTube the user has seen

HTTP

Session

Youtube

PREF

Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites

Youtube

8 Months

Youtube

VISITOR_INFO1_LIVE

Tries to estimate the users' bandwidth on pages with integrated YouTube videos

Youtube

179 Days

krxd.net

_kuid

Registers a unique ID that identifies a returning user's device.

HTTP

179 Days

Unclassified Cookies

Unclassified cookies are cookies that we are in the process of classifying together with the providers of individual cookies.

Provider

Cookie Name

Description

Type

Expiry

Cleeng

@@History/@@scroll|#

Unclassified

HTTP

1 Year

Demdex

Dpm

Unclassified

HTTP

179 Days

Disqus

api/sync.gif

Unclassified

Pixel

Session

Disqus

api/sync/lot/match

Unclassified

Pixel

Session

Disqus

juggler/event.gif

Unclassified

Pixel

Session

Get Social

gs_trk_id

Unclassified

HTTP

Session

Get Social

LSW_WEB

Unclassified

HTTP

Session

Get Social

_smb_api_session

Unclassified

HTTP

Session

Get Social

Gs_chn_id

Unclassified

HTTP

Session

Get Social

Gs_user_id

Unclassified

HTTP

6 Months

Google Tag Manager

i/adsct

Unclassified

Pixel

Session

Linkedin

BizoID

Unclassified

HTTP

179 Days

Linkedin

Lidc

Unclassified

HTTP

Session

Linkedin

UserMatchHistory

Unclassified

HTTP

179 days

Rezync

sync

Unclassified

Pixel

Session

Rezync

zync-uuid

Unclassified

HTTP

10 Years

Rlcdn.com

#.gif

Unclassified

Pixel

Session

Twitter

personalization_id

Unclassified

HTTP

2 Years

Unclassified

wasLoggedIn

Used to display login screen if user was already registered.

Unclassified

Unclassified

Viglink

images/pixel.gif

Unclassified

Pixel

Session

Wistia

Wistia-http2-push-disabled

Unclassified

HTTP

Session

Wistia

Wistia-top-domain-getter

Unclassified

HTTP

Session

Zendesk

_zendesk_thirdparty_test

Unclassified

HTTP

Session

Most of the analytics and marketing cookies are influenced by Google Analytics. Please find the link for their cookie policy https://policies.google.com/privacy?hl=en

Please note that third parties (including, for example, advertising, marketing and for statistical analysis) may also use these cookies where we have no control.

You may block the cookies (external page) by activating the settings on your browser that allow you to refuse the usage of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our services and website.

Industry Partnerships

We partner with the most popular streaming platforms

As a leader in OTT we have established partnerships with the most popular solutions on the market. Together with Synamedia, Sportradar, FanReach and more we support more than 250 broadcasters around the world. If you can’t see your streaming provider below, don’t worry, with Cleeng’s APIs you are able to effortlessly integrate streaming solution.

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