churnIQ - Smart & predictive churn analytics

Predict And Prevent Subscriber Churn

Put data science at the heart of your subscription business.
ChurnIQ gives you specialized retention analytics and AI-detected subscriber insights.

360º subscriber journey

ChurnIQ uniquely tackles subscription cancellations at every stage of the subscriber journey.

Smart segmentation

ChurnIQ also lets you easily analyse and create different segments. So you can quickly trigger the campaigns most likely to retain and grow that segment’s value.

Consolidate your data

ChurnIQ’s S3 data lake allows you to create a single view of your subscriber, no matter how many different tools you currently use.

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The most actionable subscriber data platform

ChurnIQ analyses large OTT data sets, predicts critical business outcomes, supports the automation of relevant actions and quantifies those outcomes

Cleeng insights

Using Data Effectively for Next-Level Subscriber Retention

Turn deep insights into effective actions

ChurnIQ bridges the gap between data and decisions for your entire team

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Get the right insights

By identifying customer groups who show higher churn risk for specific reasons, ChurnIQ allows you to make targeted, timely interventions that reduce churn risk. You can experiment with multiple segmentation strategies, or combine them to develop powerful churn prevention processes.

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Connect insights to other tools to automate your strategies

Built on a state of the art S3 data lake, ChurnIQ can integrate with hundreds of external CRM tools to trigger workflows and marketing campaigns. Alternatively, you can connect with Cleeng’s operational APIs and create campaigns directly on the Cleeng Core platform.

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How ChurnIQ is Revolutionizing Subscriber Retention

Cleeng’s data and user experience specialists explain how to build a data engine that powers long-term subscriber retention

92%

Model
Accuracy

30%

Lower
Churn

up to 36%

Customer
Winback Rates

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