Subscriber Retention Management™ solutions for D2C

What makes Cleeng unique:

The unified SRM® suite makes it easy to oversee interactions worldwide, enhances user experience and boosts operational efficiency.

Subscriber Management

Cleeng’s flexible platform is designed to produce seamless subscription processes.

Retention Analytics

With SRM® analytics that focus on detecting and avoiding churn-driving events, Cleeng provides new and actionable opportunities to grow your business.

We focus on the trends that predict success with your subscribers

Easier, faster, more flexible
Greater actionable analytics
Effective churn prevention
More revenue, less costs
Higher Lifetime Value

The full suite with one simple pricing model.
Everything you need without hidden costs. No setup fees, no migration fees, no monthly license - just simple, predictable pricing based on your usage.

Frequently asked questions

Do you have a question regarding our pricing model?

What is Subscriber Retention Management, and why is it important for digital subscriptions?

Subscriber retention management (SRM®) is the strategic approach to keeping subscribers engaged, reducing churn, and maximizing lifetime value. In the D2C subscription space, where competition is fierce and switching costs are low, retention is more critical than ever. Subscription businesses can optimize retention by leveraging data-driven insights, ensuring payment reliability, and providing robust customer support. Cleeng’s SRM® suite brings all of these elements together—offering real-time subscription analytics for churn prediction, automated payment recovery through our role as Merchant of Record, and AI-powered customer support to ensure subscribers always have the help they need. This creates a frictionless experience that encourages long-term loyalty.

What is Cleeng's SRM® Suite, and how does it help subscription businesses?

Cleeng’s Subscriber Retention Management (SRM®) suite is an end-to-end solution for managing and optimizing the subscriber journey. It combines Core (subscriber management), Hi5 (customer care), Merchant (Merchant of Record), and ChurnIQ (subscriber analytics & churn prevention) to help businesses drive retention, reduce churn, and maximize lifetime value.

Why should businesses choose an unified SRM® suite instead of separate tools?

Managing subscriptions with disconnected tools often leads to data silos, operational inefficiencies, and a fragmented subscriber experience. Cleeng’s unified SRM® suite eliminates these pain points by bringing subscriber management, payment processing, churn prevention, and customer care into one seamless ecosystem. With full integration across all components—Core, Merchant, ChurnIQ, and Hi5—businesses gain real-time visibility into every stage of the subscriber journey. This allows for smarter automation, faster decision-making, and more effective retention strategies that adapt dynamically to user behavior. Instead of juggling multiple vendors and platforms, subscription brands can scale faster, deliver a frictionless experience across channels, and retain more subscribers—all with a single solution built specifically for digital subscriptions. Learn about all the benefits of using an integrated subscriber retention management system.

What makes Cleeng’s SRM® suite different from other subscription platforms?

Unlike fragmented solutions that force you to stitch together tools, Cleeng offers a unified Subscriber Retention Management (SRM®) suite designed for D2C subscription businesses. It connects subscriber management, payment processing, churn analytics, and customer support in one seamless ecosystem. This integration means faster decision-making, fewer subscriber drop-offs, and better ROI across the subscriber lifecycle. Cleeng’s SRM® suite helps by:
- Providing a frictionless subscription experience with Core
- Ensuring smooth payment processing & compliance with Merchant
- Leveraging ChurnIQ’s predictive analytics to prevent churn before it happens
- Delivering fast and personalized customer support with Hi5

How does Cleeng’s SRM® suite help manage the entire subscriber lifecycle?

Cleeng’s SRM® suite provides an integrated, end-to-end solution that covers every stage of the subscriber lifecycle. From acquisition through to retention and support, it streamlines all critical functions into one unified platform. By combining subscriber management, reliable billing and compliance, churn prediction, and personalized customer support, the suite offers businesses the tools to reduce churn, optimize revenue, and scale efficiently. The integration of these capabilities ensures a seamless, frictionless experience for subscribers, enabling businesses to track, manage, and enhance their subscriber journeys. With automated processes and data-driven insights at every stage, Cleeng’s SRM® suite empowers businesses to make smarter decisions, boost customer lifetime value, and increase revenue growth—all while improving overall subscriber satisfaction and loyalty.

Easily elevate the entire subscriber journey across all channels

Expand your reach to a global
audience in no time

What makes Cleeng unique:

Subscriber Management

Retention Analytics

What makes Cleeng unique:

Subscriber
Management System

Smart and Predictive
Churn Analytics

Payment & Checkout
Optimization

‍Cloud-Based,
AI-Enhanced
Customer Care

Cleeng Powers Subscriber Retention
Strategies Across the Globe

Frequently asked questions

Easily elevate the entire subscriber journey across all channels

Expand your reach to a global audience in no time

What makes Cleeng unique:

Subscriber Management

Retention Analytics

What makes Cleeng unique:

Subscriber Management System

Smart and PredictiveChurn Analytics

Payment & CheckoutOptimization

‍Cloud-Based, AI-Enhanced Customer Care

Cleeng Powers Subscriber RetentionStrategies Across the Globe

Frequently asked questions

Expand your reach to a global
audience in no time

Subscriber
Management System

Smart and Predictive
Churn Analytics

Payment & Checkout
Optimization

‍Cloud-Based,
AI-Enhanced
Customer Care

Cleeng Powers Subscriber Retention
Strategies Across the Globe