Cleeng respects your privacy and the confidentiality of your personal information. If you acquire a subscription, we provide personal data to the Content Provider in order to enable the Content Provider to provide you with its services and further process personal data in accordance with the Content provider's policies.
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As part of Cleeng's commitment to protect your personal data in a transparent manner, Cleeng wants to inform you on:
why and how Cleeng collects, uses and stores your personal data;
the lawful basis on which your personal data is processed;
what your rights and our obligations are in relation to such processing; and
Cleeng's personal data principles.
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Why and how Cleeng collects, uses and stores your personal data
Cleeng will collect and process personal data about you including:
the personal details, such as your name, your address, your e-mail address, your billing information, place or residence and other information you have provided to Cleeng for provision of the Cleeng Service and administration, billing and remuneration processes;
when you use the Cleeng Service, data transmitted by you is automatically recorded by our server, including date and time of the access, I.P. address, operating system, accessed and/or sold content, referrals, votes and other actions you have made using the Cleeng Service;
To store some of this information Cleeng makes use of cookies. Information stored by Cleeng will not be traced back to a personal User or Content Provider other than is needed for administrative purposes and the billing and remuneration process. Cleeng does not allow third-party cookies to recognize your personal data. Cleeng has in place appropriate technical and organisational measures to prevent unauthorised or unlawful access to the personal data you have provided to Cleeng.
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On which legal basis and for which purposes does Cleeng process personal data
The legal basis of the processing of your personal data will be one of the following:
necessary for the legitimate interests of Cleeng, without unduly affecting your interests or fundamental rights and freedoms;
necessary for taking steps to enter into or executing an agreement with you for the Cleeng Services you request, or for carrying Cleeng's obligations under such an agreement;
in limited circumstances, processed with your consent which Cleeng obtains from you from time to time.
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Your rights
Cleeng will only retain personal data for as long as necessary to fulfil the purpose for which it was collected or to comply with legal, regulatory or internal policy requirements.
You have a right to ask Cleeng to rectify inaccurate personal data Cleeng collects and processes. Changing or removing certain personal data is possible via Your Cleeng Account and/or the Content Provider Dashboard.
Where Cleeng processes your personal data on the basis of your consent, you have the right to withdraw that consent at any time.
You have a right to ask Cleeng to stop processing your personal data, or to request deletion of your personal data – these rights are not absolute (as sometimes there may be overriding interests that require the processing to continue), but Cleeng will consider your request and respond to you with the outcome.
Where Cleeng processes your personal data on the basis of your consent, or where such processing is necessary for entering into or performing obligations under an agreement with you, you may have the right to request your personal data be transferred to you or to another controller.
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Cleeng's personal data principles
Cleeng WILL NOT SELL your personal information and data to any third party. Cleeng also does not sell or share Content Provider or user data for marketing purposes.
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Third parties
When providing the Cleeng Service, Cleeng will share personal data with persons acting on your behalf or otherwise involved in the transaction.Personal data will only be made available to a third party if, and in so far as, is needed for providing you with, or for improving, the Cleeng Service.
At the present time, Cleeng may share your personal data with Ayden B.V. (Payment Processing Service) and/or Paypal if, and in so far as, this is needed for the correct completion of the payment process. This information can include: user name, last name, registered email, purchase date, price of the item bought.
In some instances, we also share personal data with suppliers and other business partners who provide services to Cleeng, such as IT and hosting providers, debt collection, debt recovery, fraud prevention, and credit reference agencies, and others. When we do so we take steps to ensure they meet Cleengs data security standards, so that your personal data remains secure.
Cleeng may also share certain personal data with Content Providers in order for them the best deliver their service to you. This information can include: username, purchase date, content ID purchased, registered email and purchase price. Third parties are at all times obliged to respect the confidentiality of your personal data. Third parties are not allowed make use of your data for marketing purposes except if you have explicitly authorized them to do so.
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Clear opt-in policy
Only if you have permitted Cleeng to use your personal data to inform you about the Cleeng Service or otherwise Cleeng is allowed to do so. If you no longer consent to such use, you can change your privacy setting in Your Cleeng Account, or please
contact us.
If You suspect that a third person or party has access to account, please notify us immediately at
theteam@cleeng.com.