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For Wellness

Wellness subscription management built to retain members

Manage the entire member lifecycle — billing, entitlements, retention and analytics — in one platform built for fitness, yoga, meditation and health brands at scale.

Soluna

Monthly Premium

$15.99 per month

You will be charged $15.99 (incl. tax).

Price$13.00
Applicable tax$2.99
Due now$15.99
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Google Pay
Stripe
PayPal
Apple Pay
Braze
Zendesk

Trusted by leading subscription businesses

Le Tigre Yoga
VBTV
Newsmax
OneFootball
Skyship Entertainment
RED+

What wellness businesses get that generic billing platforms can't deliver

Most billing tools see credit cards. Cleeng sees members — and delivers the subscriber management infrastructure to keep them coming back.

GET /entitlements/S58047…
{ "accessGranted": true, "expiresAt": 1767225600, "customerId": "716676047", "channel": "apple" }
Web10:42:01.204ACTIVE
iOS • Apple IAP10:42:01.198ACTIVE
RokuRoku • CTV10:42:01.211ACTIVE

Easy access across every device

The moment a member subscribes on any device, access is instant and universal across web, mobile and connected TV — with Apple, Google, Roku, Amazon and Samsung pre-integrated. No re-authentication, no broken sessions.

Churn Rate4.8%
Premium monthlySubscribed since Jan ’26AT RISK

Retention built in, not bolted on

Cleeng's AI assistant predicts churn before it happens, working across ready-to-use subscriber segments. Spot at-risk members, trigger automated win-back campaigns and recover failed payments — no extra integrations.

Every wellness monetization model, one backend

Memberships, class packs, drop-in passes, free trials, challenges, gifting — configure any combination without a sprint cycle. Launch a new tier or seasonal offer in under 2 minutes.

Virtual Assistant

Hi, I'm Miles. How can I help?
Upgrade my plan
Sure, I can help. Let me check the available plans.
Type your message…

Customer support that retains members

Hi5, Cleeng's AI-enhanced care tool, resolves routine member questions instantly and turns cancellations into pauses and win-backs. When a member needs more, there's a seamless hand-off to a human agent — multilingual, without scaling headcount.

Global payments, handled for you

As Merchant of Record, Cleeng takes on payment and tax complexity so you can focus on wellness. 200+ payment methods across 230 territories and 37 currencies, covering 95% of payment method volume worldwide.

Security and compliance, already in place

SOC 2, PCI regulated, GDPR and CCPA compliant. The security and compliance certifications your procurement team requires — fully in place before your first member signs up.

The subscriber infrastructure your operators and members trust

12.3BTransactions processed
200+Platform integrations
30+Countries supported
99.998%Platform availability
Yoga at sunset
Le Tigre Yoga

“The flexibility of the Alpha Networks x Cleeng solution lets us scale our platform while keeping the customer experience at the center - we can combine monetization models, manage brands in one platform, and support members in French and English.”

Julien Lemeille

Representative, Le Tigre Yoga

A flexible platform to manage, grow, and retain your members

From seamless subscription payments to intelligent retention, Cleeng equips wellness businesses with the tools to reduce churn, maximize lifetime value, and scale.

Offer setup

1Offer type
Subscription
Pass
Live event
One-time
2Offer information
Title
MovieVOD
Title
Image URL
Description
Description
Add tag
Tag
Add
3Pricing
Billing period
Weekly

Create Coupons

Campaign name

Sport Direct 2022

Number of coupons

OneMultiple

Coupon code

Dr2yWad1

Campaign applicable on

Non-recurring offers

Number of use(s) per user

20

Enter "999" for unlimited

Restrict campaign to

Following IDSFollowing tags

 

R3812941_NL, A13456787_US

Discount %

12

Expires at date (Max. Date)

YYYY-MM-DD
(GMT +3) Eur
CancelGenerate coupons

Flexible pricing, plans & promotions

Launch the right offer at the right price for every wellness audience and season.

  • Test pricing models: memberships, one-time purchases, class packs, and event passes.
  • Choose from 60+ coupon and campaign types — targeted campaigns can lift revenue by up to 15%.
  • Build upgrade, downgrade, and pause pathways to keep members instead of losing them.
AC

Subscriber Journey Segments

OverviewSegment Builder
Segments Matrix ⓘ
Emerging Loyalist
Window Shopper
Shaky Supporter
Neutral Zone
Vulnerable VIP
Committed Regular
Champion
Future Champion
Latest Transaction Channel
Web · 55.89%In-app store · 21.88%Apple · 10.13%Other · 8.38%Android · 3.54%

AI churn prevention with ChurnIQ

Wellness churn is seasonal and predictable — if you have the data. ChurnIQ gives you both prediction and intervention.

  • Use ready-to-use, targetable subscriber segments out of the box.
  • Improve retention with AI churn-prediction models built on your subscriber segments.
  • Identify churn drivers and trends to power automated retention actions.

Customer Transactions

Customer emailis any value
DateLast 30 Days
Transactionis any value
Offer typeis any value
Transaction IDDateOffer priceAppl. Tax
#T12462612.Jan.2025$19.99$4.99Roku
#T29041217.Mar.2025$99.99$6.99
#T18041212.Feb.2025$9.99$2.99
#T42404715.Dec.2025$99.99$6.99
#T76842819.Apr.2025$9.99$2.99
200+Payment methods
37+Currencies

Global payments & Merchant of Record

Cleeng takes on the payment and compliance burden so you can focus on wellness, not tax tables.

  • Integrate 200+ payment methods across 230 territories and 37 currencies.
  • Reduce total cost of ownership on web payments by 25–50%.
  • Outsource tax from calculation to remittance across 13,000+ jurisdictions.
AC

Help Center

DateLast 30 Days
HC Languageis any value
Device Typeis any value
10,956Total Sessions ⓘ
7,217Engaged Sessions ⓘ
66%Engagement Rate ⓘ
Help Center Engagement
Total SessionsEngaged SessionsEngagement Rate

Virtual Assistant

Hi, I'm Miles. How can I help?
I want to cancel my plan
Sorry to hear that! Would a 2-month pause work instead?
Pause sounds good
Done, your plan is paused until Sep 29. No charges until then.
Type your message…

AI-enhanced customer care & analytics

Turn every support moment into a retention moment, on one intelligent view of your business.

  • Handle all operational support from one place with Hi5, Cleeng's AI-enhanced care tool.
  • Resolve routine questions with AI, with seamless hand-off to a human agent when needed.
  • Consolidate 26+ dashboards into a single view with 80+ data dimensions.

Demand is high. Keeping members is hard.

The Challenge

Wellness is a growing, crowded space with low switching costs and sharp seasonality – January sign-up surges give way to spring cancellations. Members subscribe across web, iOS, and Android, leaving revenue data fragmented, failed payments unrecovered, and support teams overwhelmed at exactly the moments that decide retention.

The Cleeng solution

Cleeng unifies billing, payments, churn analytics, and customer care into one Subscriber Retention Management (SRM®) suite. You get a single view of every member across every channel, automated recovery of failed payments, AI that predicts churn before it happens, and support tooling that turns inquiries into retention – so wellness brands attract, keep, and grow subscribers with confidence.

WEB SUBSCRIPTIONS
iOS IN-APP
ANDROID IN-APP
FAILED PAYMENTS
CANCEL INTENT
SUPPORT TICKETS
FRAGMENTED REVENUE ONE MEMBER VIEW
PAYMENTS LOST REVENUE RECOVERED
CHURN TOO LATE CHURN PREDICTED
SUPPORT OVERLOAD MEMBERS THAT STAY
SRM® SUITE

Point tools vs. Cleeng’s unified SRM® suite

Most wellness platforms stitch a billing tool, an analytics tool and a help desk together — creating data silos exactly where retention is decided.

Stitched point tools
SRM® suite
Web + in-app subscriptions in one view
Fragmented across vendors
Multiple channels, one platform
AI churn prediction
Add-on or absent
Built in, powered by subscriber segments
Merchant of Record (tax & compliance)
Your responsibility
Handled across 13,000+ jurisdictions
AI customer care
Separate help desk
Hi5, integrated with subscriber data
Pricing
Multiple contracts & fees
One usage-based price, no hidden fees

Wellness subscription management, answered

What is wellness subscription management software?

Wellness subscription management software is a platform that lets fitness, yoga, meditation, and health businesses sell, bill, and manage recurring subscriptions across web and mobile apps. Cleeng combines subscriber management, recurring billing, Merchant of Record services, churn prevention, and customer care in one SRM® suite – so wellness brands grow revenue and retain members without stitching together multiple tools.

Does Cleeng support both web and in-app wellness subscriptions?

Yes. Cleeng manages subscribers across 8+ platforms including web, Google Play, Apple App Store, Roku, Amazon, Samsung, Vizio, and Fire TV, giving wellness apps a single source of truth for every subscriber regardless of where they signed up or how they pay.

How does Cleeng help wellness businesses reduce churn?

Cleeng's ChurnIQ uses AI churn-prediction models built on subscriber segments to identify at-risk members before they cancel, then triggers automated retention actions such as targeted offers, pauses, and win-back flows. Because wellness businesses face seasonal cancellation spikes, predicting and preventing churn is central to sustainable recurring revenue.

Can Cleeng handle global payments and tax compliance for wellness brands?

Yes. As a Merchant of Record, Cleeng integrates 200+ payment methods across 230 territories and 37 currencies, covering 95% of payment method volume worldwide. Cleeng also handles tax calculation and remittance across 13,000+ jurisdictions, removing the compliance and payment-recovery burden from wellness operators.

Is Cleeng secure and compliant for handling wellness subscriber data?

Yes. Cleeng is SOC 2 compliant, PCI regulated, and GDPR and CCPA compliant, so the certifications your procurement team requires are in place before your first subscriber signs up.

How is Cleeng priced for wellness subscription businesses?

Cleeng uses one simple, usage-based pricing model for the full SRM® suite – no setup fees, no migration fees, and no monthly license charges. Wellness businesses pay based on usage and get subscriber management, billing, churn analytics, and customer care together.

Build a healthier wellness subscription business

See how Cleeng powers growth for fitness, yoga and health brands — expand your reach, retain members and get the data to drive growth from a single platform.