Cleeng is the Subscriber Retention Management Company. We help our clients create a long-life relationship with their subscribers by providing predictive analytics. Our solutions are used by market-leading brands like Sinclair Broadcast Group, CBC, Broadway HD, Korean Content Platform, McFit, and many others. Cleeng’s fully SaaS solution is built for scalability, flexibility, robustness and innovation.
Your impact & mission
We are looking for an experienced and talented Agile Coach to join our team! As an Agile Coach, you will be responsible for enabling teams to effectively deliver work in small, workable increments, thus delivering value to our customers with ease.
- Operations: Guiding, coaching and motivating the Tech Team with the goal of increasing productivity using a servant leadership style and leading by example.
- Objective management: Identifying and monitoring performance KPIs for Agile process (as a whole) and individual SCRUM teams.
- Process improvements: Consolidating and standardizing processes (internal documentation, knowledge sharing, competency matrix, etc) essential for productivity of Scrum teams.
- Education: educating and applying the Agile practices for managing scopes, timelines, quality, objectives and deliverables.
- Passionate about Scrum, Kanban, Lean Thinking, Lean Startup, eXtreme Programming, LeSS, etc.
- At least three years of a Scrum Master and Agile Ways of Working experience in IT (software development preferred)
- Knowledge of agile practices, patterns and techniques in Scrum approach (example: Retrospective formats, conflict resolution methods, bugs handling, etc.)
- Knowledge and/or experience with Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games, Brainstorming etc.
- Any level Scrum Master certification or willingness to get certified
- Excellent English skills
- Critical thinker, team player with problem-solving and time-management skills
- Great interpersonal and communication skills, open mind, positive attitude