Director of Quality Assurance


Cleeng is the Subscriber Retention Management (SRM) Company. We help our clients create a long-life relationship with their subscribers by providing the best operational tools as well as predictive analytics. Our solutions are used by market-leading brands like Sinclair Broadcast Group, CBC, Broadway HD, BigTenNetwork, McFit, and many others. Cleeng’s fully SaaS solution is built for scalability, flexibility, robustness and innovation.

Working at Cleeng is rewarding, fun, and challenging. We thrive on innovation. If you want to join a fast-growing business and make a real contribution, come join our team and help shape the future of video consumption.

Your Mission

Your mission is to ensure that our feature-rich subscriber retention management software and analytics platform is of top quality, and works optimally for  our partners and clients. You foster a “quality-mindset” in the organization and ensure that our product releases achieve and maintain optimal quality..

Position Overview

As Director Quality Assurance, you will lead and run a team of QA engineers and specialists. You will become part of the “Frictionless Experience Team”. That team has a continuous focus to make the business scalable through quality products, high self-service and flawless execution. Partnering with all development and delivery teams, you will build the QA strategy and roadmap, and execute it. Your objective will be to keep our product integration with clients & partners  stable, bug-free and risk-free. Working very closely with the COO, CTO and other company leaders you will have a strong influence on the future success of the company.

Key Responsibilities

  • Define the Cleeng Quality Assurance vision, strategy and roadmap, while ensure high quality QA engineering processes and scalability across all practices
  • Lead Quality Assurance Team (currently 5 FTE), and QA partners ensuring quality deliverables of all scrum teams (currently 6 teams) and all client integration projects.
  • Select or build the tools, automation, procedures, reporting and infrastructure for an outstanding quality assurance program capable of scaling with the organization.
  • Manage platform risks (eg security, release go/no go, support impact, etc), define and manage controls
  • Foster a world class culture in your team and beyond, that encourages collaboration, innovation, engagement and fun !

The ideal candidate should have the following Competencies:

  • At least 7+ years of experience working in a similar position.
  • Experience in SaaS, cloud-based platform operating internationally at scale.
  • Preferable additional work experience: subscriber management, billing software, data/analytics, OTT, and/or multi-device environments (Apple, Google, etc) 
  • Data driven, passionate about QA automation, with vision and leadership skills ready to motivate and inspire the organization
  • Strong interpersonal, relationship and management skills with excellent written and verbal communication.
  • Deep knowledge about various testing strategies and methodologies, including test-case management, automation testing, device & browser testing, performance testing, security testing and crowdsourced testing.
  • Work in a high pace, agile environment and be able to act independently.

What do we offer?

  • Good salary package, one that fits your needs;
  • Flexible working hours and form of employment;
  • Possibility to work 100% remotely;
  • 100 % paid sick leave with the agreed limits;
  • A great, full of energy and brand new space (Cleeng office) in the very middle of Poznan;
  • Equipment of your choice and additional accessories for your computer to make your work more efficient and comfortable;
  • Perks: private healthcare, sport’s card (Multisport), private bicycle parking, and partially refunded costs of car parking;
  • Co-financed trainings and conferences;
  • Events celebrations
  • Possibility to use your English on a daily basis;
  • Work on unique, market-leading, SaaS products, with clients all over the world, from New Zealand, Japan, Europe, US, and Latam;
  • Work closely with people who value diversity, hard work, friendly relationships and love their jobs, and get all together to the next level!

Play the video and get to know us

There are lots of reasons to work here

One talented and passionate team
Join a community of professionals who push each other to strive while enjoying what they do. We like to share knowledge, experience and inspire each other every day. We like to share our knowledge and experience. Be encouraged to share your ideas and perspectives!
Global scale
Diversity defines us. We have offices in The Netherlands, USA, Philippines, Australia, and Poland. Our different backgrounds and over 14 nationalities make our workspace a unique environment and a truly international experience.
Shape tomorrow's product
Don't just watch, participate in the future of premium content consumption. We are thriving in a booming and exciting industry where you could develop your skills.
Who said party?
Relaxed professionals, that’s our motto! Be part of a fun team. Expect dinners and meetups. Join our CS go or chess intercontinental tournaments. Travel the world to work face to face with your colleagues and enjoy the ride!