Pre-sales Solution Engineer

Poznan

Description

Cleeng is the Subscriber Retention Management Company. We help our clients create a long-life relationship with their subscribers by providing predictive analytics. Our solutions are used by market-leading brands like Sinclair Broadcast Group, CBC, Broadway HD, Korean Content Platform, McFit, and many others. Cleeng’s fully SaaS solution is built for scalability, flexibility, robustness and innovation.

Working at Cleeng is rewarding, fun, and challenging. We thrive on innovation. If you want to join a fast growing business and make a real contribution, come join our team and help shape the future of video consumption.

The job: Pre-Sales Solution Engineer

Your Mission: Work closely with our most important prospects, client and/or partners, to support the sales process by providing technical leadership and expertise, ensuring Cleeng’s technology is properly positioned/proposed in the overall solution for our clients.  

Your Goal:  Leverage your technical and platform expertise to accelerate pre-sales opportunity conversion!  

Your Responsibilities

  • Gather technical and product requirements of prospects, performing deep dives into their architecture to uncover pain points, challenges, and objectives
  • Act as technical platform expert to provide consultative guidance to prospects & partners of sales opportunities
    • Build technical architecture diagrams to provide a functional (realistic) solution, and differentiate against the competition
    • Estimate workloads required for custom work, and align with vendors/partners on respective responsibilities (if involved)
    • In some cases, impress the prospect with smart and impactful PoC that instantly take away their concerns
    • Take ownership of providing complete and inspiring answers, solutions and presentations on the technical aspects of an RFP/deal (e.g. performance, security, PII, compliance, etc)
    • Offer technical guidance to the sales team through the pre-sales process
  • Articulate technical proposals with a strong commercial perspective. Work closely with the sales leadership team to achieve high conversion of opportunities into new business.
  • Ensure a smooth transition to post-sales with the project management team

Our Requirements 

  • 3+ years of similar experience, with a solid  technical background, preferably within the digital or media industries and working closely with clients or partners during the implementation or integration processes.
  • Familiar with subscription services, ideally in the OTT /online video technologies, app development.
  • Ability to present compelling technical solutions in simple terms (diagrams, wireframes), thanks to clear articulation of clients’ needs, technical options, and target architecture.
  • Broad technical expertise, so to be able to understand  client-side tools and technologies (HTML, CSS, JavaScript, in-browser debugging, etc.), as well as server configurations, and at least one server-side language (PHP, Python, Java, etc.) 
  • Creative thinking, finding innovative solutions that bring simplicity in execution and high performance. 
  • Excellent written, oral and interpersonal communication skills;
  • Keen to travel when needed, to meet our clients/prospects in Australia, Asia, Europe or Americas. Assume 1 week of travel every 6 weeks.
  • Bachelor/Masters in Computer Science or a related field is a plus.

What do we offer?

  • A market leading product, in a fast growing business, with still a lot to be shaped, so you can express yourself,
  • Work with an international team of experts, in Poznan, Philippines, NYC, Mexico, Amsterdam, who value diversity, hard work, and friendly relationships. 16 nationalities and counting!
  • Flexible working hours
  • Possibilities to work remotely
  • Annual retreats and a lot of integration events
  • A great, full of energy and brand new space (Cleeng office) in the very middle of city!
  • Work hard, play hard. For sure, not a boring place and we want to keep it that way.

Play the video and get to know us

There are lots of reasons to work here

One talented and passionate team
Join a community of professionals who push each other to strive while enjoying what they do. We like to share knowledge, experience and inspire each other every day. We like to share our knowledge and experience. Be encouraged to share your ideas and perspectives!
Global scale
Diversity defines us. We have offices in The Netherlands, USA, Philippines, Australia, and Poland. Our different backgrounds and over 14 nationalities make our workspace a unique environment and a truly international experience.
Shape tomorrow's product
Don't just watch, participate in the future of premium content consumption. We are thriving in a booming and exciting industry where you could develop your skills.
Who said party?
Relaxed professionals, that’s our motto! Be part of a fun team. Expect dinners and meetups. Join our CS go or chess intercontinental tournaments. Travel the world to work face to face with your colleagues and enjoy the ride!